Serving your customers in such a way that you build strong relationships with them helps create loyal, repeat customers. In this course, you will learn what you can do on a customer service front to encourage customers to return again and again.
Estimated completion time (hours): 0.8
Objectives
By the end of this course, you will be able to do the following:
- Describe the importance of strong relationships with customers
- Build strong relationships with customers
- Establish rapport with customers
- Welcome returning customers
- Maintain customer relationships
- Reward repeat customers
- Build online rapport with customers
Estimated Time (Hrs): 0.8
Language: English