Enrollment options

The heart of any quality system is documentation. Documents tell you how and when to perform tasks, and they also serve as a permanent record that the tasks were completed. In this course, you will learn the purpose and types of documentation used in a quality system.

Estimated completion time (hours): 0.9

By the end of this course, you will be able to do the following:

  • Identify the levels of documentation in a quality system
  • Describe the purpose of a policy
  • Describe the purpose of a procedure
  • Describe the purpose of a work instruction
  • Define document control
  • Describe a technical manual
  • Identify the benefits of electronic data interchange
Learning Paths
QA Technician 2
Estimated Time (Hrs): 0.9
Language: English
Self enrollment (learner)
Self enrollment (learner)