Group members need to communicate effectively and collaboratively in order to accomplish the group’s common goal. In this course, you will learn how to communicate with group members so that what you are saying is correctly understood. You will learn how to avoid common listening traps. You will also discover how to listen for understanding.
Estimated completion time (hours): 0.9Objectives
By the end of this course, you will be able to do the following:
- Understand the importance of effective communication
- List guidelines for effective communication
- Describe how to avoid sending mixed messages
- Identify common listening traps
- Understand how to listen for understanding
Learning Paths
- Supervisor Skills
Estimated Time (Hrs): 0.9
Language: English