Verbal communication is the most popular form of communication. In this course, you will discover the different approaches to communication and how to communicate effectively face to face, over the phone, and in a videoconference. You will also learn how to leave a clear and concise voicemail.
Estimated completion time (hours): 1.0
Objectives
By the end of this course, you will be able to do the following:
- Identify the different approaches to communication
- Describe how to communicate effectively face to face
- Understand how paralanguage affects verbal messages
- List ways to engage your listeners
- Describe how to communicate effectively during a phone conversation
- Understand how to leave a clear and effective voicemail
Describe how to communicate effectively during a conference call
Learning Paths
- Supervisor Skills
Estimated Time (Hrs): 1
Language: English